FAQ
Q : Do you offer custom sizes and designs?
A : Yes, all of our range hoods and sinks can be customized in size, color, finish, and even apron patterns or rivets. Simply contact us with your design request.
Q : What materials do you use?
A : We mainly work with pure copper and high-quality stainless steel. Both are durable, easy to clean, and resistant to rust.
Q : How long does production take?
A : Custom orders usually take 7–9 weeks, depending on the complexity of the design. We’ll keep you updated throughout the process.
Q :Do you ship internationally?
A : Yes, we ship worldwide. Shipping fees and times vary depending on your location.
Q : Do you provide a warranty?
A : Yes, we offer a 3-year warranty on sinks and range hoods. Please contact us for warranty details.
Q : Can I order a sample before purchasing?
A : Yes, we can send you a sample piece of copper or stainless steel finish so you can confirm the color and texture.
Q : What payment methods do you accept?
A : We accept major credit cards, PayPal, and other secure online payment options.