SHIPPING & DELIVERY

SHIPPING & DELIVERY

Nauxus offers FREE standard shipping on all orders within the United States, excluding Hawaii, Alaska, and Puerto Rico. Whether you're purchasing a sample or a 48” wide range hood, shipping is always free within these areas.

Express shipping is available for Hawaii, Alaska, Puerto Rico, Canada, and other international locations at an additional cost.

Our standard shipping method is ground shipping. To ensure timely and efficient delivery, we ship using any of the major carriers, such as UPS, FedEx, or USPS, depending on your location and the best available option.

For express shipping, we partner with DHL, FedEx, UPS, or other express services to deliver your order quickly and efficiently.

The following table provides an overview of shipping methods for Nauxus products:

Range Hoods
Customized Items

  • Free Standard Shipping:
    Custom products typically take 8-10 weeks for delivery from the date the CAD drawing is approved by the customer.

  • Expedited Shipping:
    Custom products typically take 6-7 weeks for delivery from the date the CAD drawing is approved by the customer.

Note: For custom products, both production and delivery times are estimates. Due to the handmade nature of our items, we cannot guarantee exact delivery dates, only provide estimates.

For a shipping quote, please email info@nauxus.com with the size and shipping address of your range hood. We will provide a quote within 1 business day.

How long does it take for my order to arrive?
Once payment is received, we will process your purchase within 1-2 business days. Afterward, we will provide a detailed CAD drawing of your copper range hood for your approval. Once approved, production will begin within 24 hours and typically take 4-5 weeks to complete. Photos of the finished product will be sent to you for final approval before shipping. After shipment, we will notify you via email with a tracking number. In total, the lead time is approximately 9-14 weeks.

Tracking Your Order
You will receive a tracking number after your order has been processed and shipped.

Package
All products are shipped in reinforced Styrofoam and secured in ½” plywood crates to ensure protection and quality during transit. We take extra care to prevent damage to your handcrafted piece during shipping.